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Reservation Center Manager

Applicants must be available from early May through Mid October. Starting salary will be $16-18 hourly plus bonuses based on sales.

The Reservation Center Manager is the direct supervisor of the office staff and executes the following basic responsibilities:

  • Coordinates reservation and activity schedules
  • Opens and closes shop
  • Creates staff schedules
  • Manages clock-ins/clock-out through Timestation
  • Makes bookings over the phone and in person
  • Provides customer service and issue resolution
  • Oversees retail operation, stocking, sales, etc.
  • Works with cloud based waiver, employee scheduling, POS retail, rental and activity system
  • Oversees reservation facility, manages cleaning schedules, etc.

The position requires excellent multitasking, communication and problem solving skills. The office is the epicenter of our business where we greet and sign-in customers, book activities and rentals and sell retail.

Starting salary will be $16-18 hourly plus tips and big commissions on sales. Exact rate is negotiable and will be commensurate with ability and experience. This position is seasonal, from May through mid October. There is room for advancement and additional pay for excellent candidates that are willing and able to take on more responsibility.

We will consider a broad array of skill sets for this position, as it involves elements of business administration, retail management, accounting, marketing, sales and more. The best candidates will have a background in one or more of these areas. At minimum we are looking for a self-starter who can keep our high volume business running efficiently. Top pay will be available to candidates that can bring added professional experience and perform above and beyond the primary duties to help our business continue to grow and succeed.

Candidates must be available from May through the end of August or later to be considered.

 

NOR’ BANKS SAILING & WATERSPORTS
1314 Duck Road Duck, NC 27949
252-261-2900 (Watersports Info)
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