Nor’Banks Rental Policies
Payment Policy– We require full payment at time of reservation so be prepared with a credit card. We accept Visa, Master Card, American Express, and Discover for online reservations. If you would like to pay by cash you must make your reservation at Nor’Banks.
Weather Policy– If we should have to cancel your activity due to weather, we will reschedule your activity or provide you with a refund for the part of the activity you were unable to complete.
Customer Cancellations Policy– Nor’Banks will provide a full refund for cancellations made at least 48 hours prior to the originally scheduled activity. No refund shall be offered for cancellations made less than 48 hours prior to the activity. If you must cancel with less than 48 hours notice, you can reschedule your activity to a future date & time.
Arrival Policy – Nor’Banks asks that all members of your party arrive at Nor’Banks 30 minutes prior to your reservation in order to fill out paperwork and receive your safety orientation. If your reservation is delayed due to your late arrival, Nor’Banks reserves the right to change your reservation so as to not inconvenience the customers who are scheduled after you. This change will not result in a refund.
Waivers – Waivers are required for all participants. The parent (or court approved legal guardian) of each participating minor must complete, sign and date a waiver for each participating minor under the age of eighteen (18) on location prior to the designated minor being permitted to participate in any of Nor’Banks activities